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Refund Policies and Procedures

A community college district shall not refund any enrollment fee paid by a student for program changes made after the first two weeks of instruction for a primary term-length course, or after the 10 percent point of length of the course for a short-term course, unless the program changes are a result of action by the district to cancel or reschedule a class or to drop a student pursuant to Section 58508(c) where the student fails to meet a prerequisite.

In accordance with Section 58508(d) of Title V, California Code of Regulation, the college may withhold $10 from your enrollment fee refund. To be eligible for a credit/refund, follow the procedures below, submit a refund request through MyPortal for processing.

Credit. Any available credit is automatically applied to new charges until it runs out. You do not need to request a refund every quarter you have credit unless you choose to do so.

Refunds are not automatic. You must request your refund through MyPortal. The Refund Request button is located in the Bill Payment channel under the Registration tab. Most refunds will be processed no earlier than the first day of the third week of term.

Methods to Request a Refund

  1. MyPortal Request. Submit your request through MyPortal. Be sure you double check your permanent address before clicking the OK button. A confirmation message will be displayed.If a credit card refund is not possible, a check will be mailed to your confirmed permanent address.
  2. Form Request (non-MyPortal user ONLY). Please send an e-mail to the Cashier's Office requesting a refund form (include your student ID). The office will send it to you as an attachment. Please complete, sign, date and send it by e-mail attachment, in person, or regular mail to Cashier's Office, De Anza College, 21250 Stevens Creek Boulevard, Cupertino, CA 95014

Special Notes

Processing Time

Returned Item

Refund Schedule Prior to 2014 Winter Quarter